
Terms & Conditions
Last updated: July 22, 2026
Welcome to the Nettoyage Enzo website. By accessing or using this website, you agree to the following Terms and Conditions. If you do not agree with these terms, please discontinue use of the website.
1. About Nettoyage Enzo
Nettoyage Enzo provides professional commercial and residential cleaning and maintenance services primarily in Montreal, Laval, and surrounding areas.
Information presented on this website is provided for general informational purposes and may be updated or modified at any time.
2. Cleaning Services
The services displayed on our website may include, but are not limited to:
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Commercial cleaning;
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Residential cleaning;
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Medical and clinic cleaning;
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Post-construction cleaning;
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Specialized cleaning;
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Carpet and floor cleaning;
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Window cleaning;
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Building and property maintenance;
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Other cleaning and maintenance services offered upon request.
Availability of services may vary depending on location, property type, scheduling, equipment requirements, and the specific needs of each client.
3. Quotes and Pricing
Prices displayed or discussed through the website are not considered final unless confirmed by Nettoyage Enzo in writing.
Quotes are based on the information provided by the client and may take into consideration factors such as the size and condition of the property, required services, frequency, labour, materials, travel, equipment, and other relevant circumstances.
If the scope or condition of the work differs substantially from the information originally provided, additional charges may apply with appropriate communication with the client.
Applicable taxes will be added where required.
4. Website Requests
Submitting a contact form, quote request, email, or other inquiry through our website does not automatically create a service contract or guarantee an appointment.
A service is considered confirmed only once the details have been accepted or confirmed between Nettoyage Enzo and the client.
Specific commercial or recurring cleaning agreements may be subject to a separate written service contract. Where a separate contract exists, the terms of that agreement will govern the cleaning services covered by it.
5. Cancellations and Scheduling
Appointments and services are subject to availability.
Clients are encouraged to provide reasonable notice when requesting a cancellation or schedule change.
Specific cancellation policies, minimum service requirements, or charges may apply when communicated as part of a quote, service agreement, or contract.
Nettoyage Enzo reserves the right to reschedule or cancel a service when circumstances outside our reasonable control prevent the work from being safely or properly performed.
6. Access to the Property
Clients are responsible for providing safe and reasonable access to the areas where services are to be performed.
The client should inform Nettoyage Enzo of any known hazards, restricted areas, special instructions, sensitive materials, security requirements, or other circumstances that could affect the safe performance of the work.
7. Client Responsibilities
Clients are responsible for providing accurate information regarding the requested services and the condition of the premises.
Nettoyage Enzo may decline or discontinue work where conditions present an unreasonable health or safety risk or where the requested work falls outside the agreed scope of service.
8. Damage and Liability
Nettoyage Enzo takes reasonable care when performing its services.
Any concern regarding potential damage or an issue with a completed service should be reported to us as soon as reasonably possible so that the situation can be reviewed.
Nettoyage Enzo is not responsible for damage resulting from pre-existing conditions, ordinary wear and tear, defective or improperly installed materials, undisclosed hazards, or circumstances outside our reasonable control, subject to applicable law.
Nothing in these Terms and Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited.
9. Website Information
We make reasonable efforts to ensure that the information presented on our website is accurate and current. However, we do not guarantee that all website information will always be complete, error-free, or up to date.
Website content may be modified without prior notice.
10. Intellectual Property
Unless otherwise indicated, the Nettoyage Enzo name, branding, logo, website design, photographs, text, graphics, and other original website content belong to Nettoyage Enzo or are used with appropriate authorization.
Website content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior authorization, except as permitted by law.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
Nettoyage Enzo is not responsible for the content, availability, security, or privacy practices of third-party websites.
12. Privacy
Personal information submitted through our website is handled in accordance with our Privacy Policy and applicable privacy legislation.
Please review our Privacy Policy for additional information regarding how personal information may be collected, used, retained, and protected.
13. Changes to These Terms
Nettoyage Enzo may update these Terms and Conditions from time to time.
Any updated version will be posted on this website with the date of the most recent update.
14. Applicable Law
These Terms and Conditions are governed by the applicable laws of the Province of Quebec and the federal laws of Canada applicable in Quebec.
15. Contact Us
If you have questions regarding these Terms and Conditions, please contact:
Nettoyage Enzo – Entretien Commercial
Email: nettoyageenzo@outlook.com
Phone: 514-726-2809